Effective Date: 4th September 2026
Last Updated: 4th September 2026
Welcome to Eneato Ltd (“Eneato,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of eneato.xyz and any services provided by Eneato Ltd.
By using our website, requesting services, or engaging with our company, you agree to be bound by these Terms & Conditions.
Eneato Ltd provides digital consulting and service-based solutions, including checkout flow optimisation, e-commerce UX improvements, conversion strategy consulting, audits, and related digital business services.
By using our website or services, you represent that you are at least 18 years old or have the legal capacity and authority to enter into a binding agreement.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.
You must not:
Clients are responsible for providing accurate and complete information, timely communication, project requirements, approvals, access credentials where necessary, and any materials required for the completion of services.
Delays in providing information, feedback, approvals, or required materials may affect project timelines and delivery dates.
All fees are due as stated in invoices, proposals, quotations, or service agreements.
Depending on the scope and nature of the service, we may require deposits, milestone payments, recurring payments, or full payment in advance.
Late or unpaid invoices may result in project delays, suspension of services, or cancellation of the relevant service agreement.
Refunds and cancellations are subject to our applicable Refund Policy and Cancellation Policy, where applicable.
Any approved refund will be processed in accordance with the agreed terms and applicable law.
Service packages may include a limited number of revisions where expressly stated in the applicable proposal, quotation, or service agreement.
Additional revisions, new requests, changes to previously approved requirements, or work outside the original project scope may require additional fees and revised delivery timelines.
Unless otherwise agreed in writing, ownership of final approved deliverables may be transferred to the client following full payment of all applicable fees.
Eneato Ltd retains ownership of its pre-existing methods, processes, tools, frameworks, templates, systems, techniques, concepts, and general know-how used in delivering our services.
Unless otherwise agreed in writing or restricted by a confidentiality agreement, we may display completed non-confidential work in our portfolio, website, case studies, or marketing materials.
Our recommendations or services may involve third-party platforms and services, including Shopify, WooCommerce, Webflow, analytics tools, hosting providers, payment-related platforms, and other software or technology providers.
We are not responsible for third-party outages, service interruptions, security incidents, policy changes, pricing changes, technical limitations, or changes made by third-party providers.
We aim to improve checkout performance, usability, and user experience based on the information and requirements available to us.
However, business outcomes such as revenue, traffic, conversion rates, sales, customer retention, or profitability depend on numerous factors outside our control. Therefore, specific business or financial results cannot be guaranteed.
To the fullest extent permitted by applicable law, Eneato Ltd shall not be liable for indirect, incidental, consequential, special, or unforeseeable losses arising from or in connection with the use of our website or services.
Subject to applicable law, our total liability for any claim arising from a specific service shall not exceed the total amount paid to Eneato Ltd for that specific service giving rise to the claim.
Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limited under applicable UK law.
You agree to indemnify and hold harmless Eneato Ltd, to the extent permitted by law, from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful or improper use of our website, violation of these Terms & Conditions, or materials you provide to us that infringe the rights of another person.
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales, subject to any mandatory rights or protections available to consumers under applicable UK law.
Where legally permitted, the courts of England and Wales shall have jurisdiction over disputes arising from or relating to these Terms & Conditions.
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or applicable legal and regulatory requirements.
Revised versions will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms, where permitted by law.
Eneato Ltd
Address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Phone:
+44 7456046207
Email:
hello@eneato.xyz
